Technology for New Students

Welcome to Dartmouth!  As you arrive on campus for New Student Orientation, you will be required to attend important sessions conducted by Information, Technology and Consulting (ITC) to ensure your devices are set up for your academic work.  We will also introduce the technology services that you will be using during your time at Dartmouth.  Information about your assigned session will be provided as part of your Orientation information.  For specific questions, see the FAQs below.

What is a NetID?

A Dartmouth NetID is a permanent, personal identifier that is uniquely assigned to every individual. It is used to log in to most Dartmouth systems. As an incoming student, you received information about claiming your NetID and password in May. If you have not already claimed your NetID, please do this as soon as you can. If you did not receive the information in May, or are having difficulty claiming your NetID, please contact the ITC Service Desk ([email protected]) | 603-646-2999).

Am I required to have a computer on campus?

Yes. Dartmouth requires all students to own a computer that meets minimum hardware requirements and works on the Dartmouth network.

Do I have to buy a computer from Dartmouth?

Absolutely not, but there are some advantages to doing so through The Computer Store. All computers sold through Dartmouth's Computer Store meet our minimum hardware standards. In addition, you'll receive an educational discount when buying through the Store, and can have service covered under warranty performed on campus.

What are the minimum hardware requirements?

Apple Computers

  • Hard Drive Size: 256 GB
  • RAM: 8 GB or more
  • Operating System: Macintosh OS X 10.12 or higher

Windows Computers

  • Hard Drive Size: 256 GB
  • RAM: 8 GB or more
  • Operating System: Windows 10 Professional or higher

If I have questions about my NetID account or my computer where can I get help?

The ITC Service Desk is here to help you. Here's how to reach them:

  • Call 603-646-2999 (24 hours a day, 7 days a week)
  • Email [email protected] (anytime, but responses are only provided during normal business hours)
  • Chat with a support person (9-5, Monday-Friday)
  • Visit the ITC Walk-in Center in 178J Baker/Berry (Monday-Friday, 8-5; Sundays, during the term, from 2-6)